Delete your data
This page explains how to delete your SeeWider account, and how to delete specific data without closing your account — what is removed, what we keep, and how long the process takes.
How to request deletion
In the SeeWider mobile app: open Profile, scroll to the bottom, tap "Delete account", and confirm. You can also do this on the web at app.seewider.com by opening Profile and using the "Delete account" section.
If you cannot access your account, email [email protected] from the email address associated with your account with the subject "Delete my account", and we will action the request.
What is deleted
Your account and profile (name, email, avatar), all of your boards and the people, connections, images and notes on them, your API tokens, device/push registrations and notification preferences.
What we keep
We retain your plan and billing history (subscription records and plan changes) as required for financial, tax and accounting records. These are kept without the personal profile that was deleted.
How long it takes
When you request deletion, your account is locked immediately and enters a 14-day grace period during which you can cancel and restore it by logging back in.
After the grace period ends, the account and its content are permanently deleted. Residual copies in our rotating backups are removed within a further 90 days.
Delete specific data without deleting your account
You don't have to delete your whole account to remove data. In the SeeWider app — or on the web at app.seewider.com — you can delete individual items yourself at any time:
Delete a board: open the board's menu, move it to Trash, then choose Delete permanently. Trashed boards are automatically and permanently removed after 7 days. Deleting a board also removes the people, connections, images and notes on it.
Remove other data: delete your profile photo (avatar) from Profile, revoke API tokens, remove a device's push registration by turning off notifications, and delete any public share links from a board's sharing settings.
These deletions take effect immediately and do not affect the rest of your account. Plan and billing history is retained as described above.
Cancel your subscription separately
Deleting your account does not cancel a paid subscription. If you subscribed to SeeWider Plus through Google Play, cancel the subscription in Google Play, otherwise you may continue to be charged.
Questions
For any questions about account deletion, contact us through the contact form on this site or by writing to [email protected].